Frequently asked questions
Delivery, freshness, brewing and returns.
Delivery
How long does delivery take?
Two to four working days across the UAE. Orders confirmed before 2pm ship the same day.
Is delivery free?
Yes, on orders over 200 AED. Otherwise delivery is 25 AED.
Coffee
When is the coffee roasted?
We roast weekly and ship within days of roasting. The roast date is printed on every bag.
Which grind should I choose?
Choose whole bean if you have a grinder, espresso for an espresso machine, and filter for pour-over and drip.
Orders
Can I cancel my order?
You can cancel from your order page until it ships. Once it has shipped, contact us and we will help.